Skip to main content
FREE Delivery For Orders Over $80 (AUS only)
  • Åland Islands

    Åland Islands

    (EUR €)

  • Albania

    Albania

    (ALL L)

  • Andorra

    Andorra

    (EUR €)

  • Armenia

    Armenia

    (AMD դր.)

  • Australia

    Australia

    (AUD $)

  • Austria

    Austria

    (EUR €)

  • Belarus

    Belarus

    (AUD $)

  • Belgium

    Belgium

    (EUR €)

  • Bosnia & Herzegovina

    Bosnia & Herzegovina

    (BAM КМ)

  • Bulgaria

    Bulgaria

    (BGN лв.)

  • Canada

    Canada

    (CAD $)

  • Croatia

    Croatia

    (EUR €)

  • Cyprus

    Cyprus

    (EUR €)

  • Czechia

    Czechia

    (CZK Kč)

  • Denmark

    Denmark

    (DKK kr.)

  • Estonia

    Estonia

    (EUR €)

  • Faroe Islands

    Faroe Islands

    (DKK kr.)

  • Finland

    Finland

    (EUR €)

  • France

    France

    (EUR €)

  • Georgia

    Georgia

    (AUD $)

  • Germany

    Germany

    (EUR €)

  • Gibraltar

    Gibraltar

    (GBP £)

  • Greece

    Greece

    (EUR €)

  • Greenland

    Greenland

    (DKK kr.)

  • Guadeloupe

    Guadeloupe

    (EUR €)

  • Guernsey

    Guernsey

    (GBP £)

  • Hungary

    Hungary

    (HUF Ft)

  • Iceland

    Iceland

    (ISK kr)

  • Ireland

    Ireland

    (EUR €)

  • Isle of Man

    Isle of Man

    (GBP £)

  • Italy

    Italy

    (EUR €)

  • Jersey

    Jersey

    (AUD $)

  • Kosovo

    Kosovo

    (EUR €)

  • Latvia

    Latvia

    (EUR €)

  • Liechtenstein

    Liechtenstein

    (CHF CHF)

  • Lithuania

    Lithuania

    (EUR €)

  • Luxembourg

    Luxembourg

    (EUR €)

  • Malta

    Malta

    (EUR €)

  • Mayotte

    Mayotte

    (EUR €)

  • Moldova

    Moldova

    (MDL L)

  • Monaco

    Monaco

    (EUR €)

  • Montenegro

    Montenegro

    (EUR €)

  • Netherlands

    Netherlands

    (EUR €)

  • New Zealand

    New Zealand

    (NZD $)

  • North Macedonia

    North Macedonia

    (MKD ден)

  • Norway

    Norway

    (AUD $)

  • Poland

    Poland

    (PLN zł)

  • Portugal

    Portugal

    (EUR €)

  • Réunion

    Réunion

    (EUR €)

  • Romania

    Romania

    (RON Lei)

  • San Marino

    San Marino

    (EUR €)

  • Serbia

    Serbia

    (RSD РСД)

  • Slovakia

    Slovakia

    (EUR €)

  • Slovenia

    Slovenia

    (EUR €)

  • Spain

    Spain

    (EUR €)

  • Svalbard & Jan Mayen

    Svalbard & Jan Mayen

    (AUD $)

  • Sweden

    Sweden

    (SEK kr)

  • Switzerland

    Switzerland

    (CHF CHF)

  • Türkiye

    Türkiye

    (AUD $)

  • Ukraine

    Ukraine

    (UAH ₴)

  • United Kingdom

    United Kingdom

    (GBP £)

  • United States

    United States

    (USD $)

  • Vatican City

    Vatican City

    (EUR €)

Frequently Asked Questions

Will Face of Australia products be restocked after they are sold out?

Unfortunately, once items are sold out they will not be restocked. Alternatives for your much loved products can be found here.

Which payment methods do you accept?

We accept payments safely and securely via Paypal, Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.

Is your site secure?

Yes. We use the latest TLS encryption technology so all your details and payment information are protected to the highest industry standards.

This website is handled by Shopify - they are PCI compliant - allowing businesses to accept secure credit card payments online 24/7 from customers around the world.

What is your return policy?

We like to keep our customers satisfied. If you have a problem regarding your order, please contact us as soon as possible. We have a 30 day return policy if for some reason the item you have purchased is defective upon receipt. We will provide a full refund (including postage) in such cases where the item(s) is not fit for the purposes to which it was intended.

We cannot accept returns for products once they are opened, used and/or damaged by the customer. Due to health and safety concerns, we cannot accept returns for any cosmetics unless they are un-opened, unused and in their original packaging or defective in some way.

The customer is responsible for payment of return shipping fees. We reserve the right to decline any returns if the above guidelines are not followed. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge unless a full refund has been granted for a defective item.

Can I get a refund for items on sale?

Products which are purchased during our clearance sales are non refundable.

Are the items you stock genuine?

Yes! We purchase our stock directly from cosmetic manufacturers and/or their official distributors. We have very strict guidelines about where we source our products from to ensure the highest quality.

What if the item I was sent is faulty?

Customer satisfaction is our number one priority. In the rare event that your item(s) is faulty or has arrived broken or damaged, we will provide a full refund upon return of the item(s) to us.

I entered the wrong address. Can I change my address after I have placed my order?

Unfortunately, we cannot change a shipping address after an order has been placed. However, we can cancel the order and you may re-purchase the items using the correct address.

Can I cancel an order once it has been placed?

Yes, you can provided that you do so as soon as possible. Once we have dispatched your order, there is no way to cancel. We will refund the full cost of your order if you cancel it before we post it out to you.

How can I get in touch?

You can e-mail us directly at sales@chrissysemporium.com.au or come and say hello to us on Facebook. We'd be happy to hear from you!